Refund policy

Our products are consumable wellness items. For hygiene and safety reasons, we cannot accept returns of opened, used, or tampered products.

 

When we will replace or refund

 

We will replace or refund your order if the product arrives damaged or leaking, if you receive the wrong item, or if the product is past or near its expiry date on arrival.

 

Contact us within 48 hours of delivery at care@supertummy.in with your order number and photographs of the product and outer packaging. Claims raised after 48 hours cannot be processed.

 

Unopened returns

 

Unopened, sealed products in original packaging may be returned within 7 days of delivery. Return shipping is at your cost unless the return is due to our error. Once we receive and inspect the item, an approved refund is issued to your original payment method within 7 to 10 business days.

 

What we cannot refund

 

Opened or partially used products. Products returned without prior approval. Claims raised after the windows above. Change of mind after a product has been opened.

 

Cancellations

 

Orders can be cancelled before dispatch by writing to care@supertummy.in. Once dispatched, an order cannot be cancelled.

 

Individual results

 

Ayurvedic wellness products work differently for different people. We are unable to offer refunds on the basis of individual results.

 

Questions about this policy can be sent to care@supertummy.in.

 

Contact

 

Humkara Care, SCO 22, First Floor, Swastik Vihar, MDC Sector 5, Panchkula, Haryana 134114. Phone 8657400005. Email care@supertummy.in. GSTIN 06AARFH8468G1ZS.